Privacy Policy

Topsham Massage respects your privacy and is committed to protecting your personal information.

This privacy policy explains what information may be collected when you visit this website, make a booking or contact Topsham Massage, and how that information is used and protected.

Information collected
When you make a booking or get in touch, you may be asked to provide information such as:
- Your name
- Email address
- Telephone number
- Booking and appointment details
- Information you choose to provide that is relevant to your massage, such as injuries, medical conditions, pregnancy or other information that may affect your treatment

The website may also collect basic technical information through cookies and similar technologies.

How your information is used
Your information will only be used where necessary to:
- Manage your appointments and bookings
- Contact you about your appointment
- Provide your massage safely and appropriately
- Process payments
- Respond to enquiries
- Meet any legal, insurance or accounting requirements

Your personal information will not be sold to third parties.

Health information
You may provide health information where it is relevant to your massage treatment. As health information is considered sensitive personal data, it will be treated confidentially and only used where necessary in connection with your treatment and safety.

Online bookings and payments
Online bookings are managed through Wix Bookings. Where online payments are available, payment information is processed securely through the relevant payment provider. Topsham Massage does not receive or store your full card details.

How your information is stored
Reasonable steps are taken to keep your personal information secure and it will only be retained for as long as necessary for the purposes for which it was collected, including any legal, tax or insurance requirements.

Cookies
This website may use cookies and similar technologies to enable the website to function correctly and to understand how visitors use the site.

Where required, you will be given the option to manage your cookie preferences when you visit the website.

Sharing your information
Your information may be processed by trusted service providers where necessary to operate the website and booking system, such as Wix and payment-processing providers.

Information may also be disclosed where required by law.

Your rights
Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these may include the right to access the information held about you, ask for incorrect information to be corrected, request deletion or restriction of your information, or object to certain uses of your information.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Contact
If you have any questions about this privacy policy or about how your personal information is handled, please contact:

Topsham Massage
Topsham, Devon